- Customer Service
At Blazewear Distributors L.L.C. we strive to make your online shopping experience easy, efficient and enjoyable. We welcome any comments or questions you have regarding our site. If you would like any further information please contact us at 800-999-2121 or via e-mail at info@BlazewearUSA.com.
The Blazewear order process is intended to be quick and efficient, if at any time you have problems please contact us at info@BlazewearUSA.com, or call 800-999-2121
- While browsing through our site you may purchase a product by clicking on ADD TO CART, this will add the specific item(s) to your order, Items may also be removed at this point.
- When you finish shopping, click "My Cart" or "Checkout" and then click "Proceed To Checkout'.
- Fill out all of the information on the checkout page and click continue. You will have the opportunity to add a different shipping address.
- After the transaction is completed you will receive a confirmation message, you can now return to our homepage or continue on to the web.
- You will receive an e-mail confirmation with an order number. Please save the order number in case you need to contact us.
- Most orders are processed and shipped within 24 hours. If your order is placed on a weekend or holiday it will be processed the next business day.
Back Orders & Out Of Stock Items
Blazewear Distributors stocks all items listed on our site. It is possible for an item to be out of stock. If an item is out of stock, you will be notified within 24 hours of placing your order and given the option to change or cancel your order.
Blazewear Distributors is currently using a weight based shipping system within the United States and Worldwide.
Blazewear accepts Visa, MasterCard, Discover, American Express credit cards and PayPal. Alternatively, you can call us toll free at 800-999-2121. We do not recommend sending your credit card number via e-mail. We do not accept personal checks, traveler's checks, money orders or cash.
Warranty and Return Policy
Blazewear Distributors strives for your complete satisfaction on every purchase. Blazewear products are warranted from manufacturing defects for a one year period after purchase, If you are not satisfied with your purchase for any reason other than manufacturing defects, please contact us, via e-mail at info@BlazewearUSA.com or call 800-999-2121 within 15 days of purchase for return authorization and instructions. 15 day returns must be in new condition and returned with tags and packing materials. To account for holiday gift giving, purchases made between Thanksgiving and Christmas will have an extended return period through the end of January of the upcoming year. If we have made an error on your purchase we will arrange for its return at our expense. Shipping fees are not refundable unless the product was shipped incorrectly, damaged, or defective. Overnight shipping fees are not refundable under any circumstances. If you purchased a Blazewear product from a source other than Blazewear Distributors, please contact that company for their return policy.
Insoles or socks cannot be returned after the package has been opened except in the case of a manufacturing defect.
Replacement or refunds will be processed as quickly as possible.
Quality, Authenticity, And Color Representation
Blazewear Distributors is committed to selling only first quality items. All items on our site are 100% authentic-Blazewear products.
Please keep in mind that all computer monitors display colors and graphics differently. We do the best possible job to properly represent each product. If you have questions about any specific products please call us at 800-999-2121 or e-mail us at info@BlazewearUSA.com
Blazewear Distributors respects your privacy and we do not share your personal information. We only collect information to provide you with an enhanced shopping experience. We use e-mail, traditional mail, and occasionally, the telephone to communicate with you regarding your orders. We also e-mail special promotions and announcements. If you do not want to receive these e-mails please call 800-999-2121 or send a message to info@BlazewearUSA.com.
When you place an order at Blazewear Distributors your personal information, including name, address, and credit card number are encrypted using a secure sockets layer (SSL). This makes your information virtually impossible to be stolen or intercepted while being transferred to us. Any information sent to us is stored and protected from unauthorized access.